This new ½-day On-Demand workshop, offered by K2E.com and delivered by Landmark Decisions, covers the basics of Business Process Analysis & Costing (BPAC) and how it can be used to enhance resource deployment, cost management, and operational planning. Through use of a case study, participants will learn how to apply BPAC principles to gain better insights into resource consumption and utilization. Operational models created using BPAC concepts show how resource costs can be traced through business processes to develop detailed service delivery information for the determination of true product costs, service fees and budgets. These models can also be used for “what-if” analysis to better forecast the cost and impact of changes in business processes or client demands.
The workshop pre-work will employ a short case study to help with understanding of the concepts. It will also demo Collaborative Business Planning (CBP), which provides users across the organization with a highly-visual and interactive BPAC solution to develop and understand the operational and cost flows of any service delivery process. CBP provides a shared environment for operational, financial and strategic managers and planners to develop a common understanding of the key factors influencing costs and operational budgets.
This workshop provides foundational training on developing high quality business process/cost management content. It also demonstrates how leading-edge BPAC software like CBP can be used to help organizations better collaborate to improve organizational performance. It will benefit:
Fundamentals of Activity-Based Planning (ABP)
Key Techniques for Implementing ABP
The Role and Value of ABP Technology
Workshop pre-work
Mike Haley, M.Sc., is President of Landmark Decisions Inc., a Canadian niche consulting firm providing worldwide “performance alignment” facilitation, training, and implementation services. Mike has over 25 years’ experience in developing and delivering professional training on strategic and operational planning and cost modeling techniques which help public-sector organizations improve their business decision-making capacity.
Public sector clients have included Canadian Coast Guard, Health Canada, Transport Canada, Treasury Board Secretariat, Veterans Affairs, University of Sydney (AUS), US Navy, and various departments in the New Zealand government. Mike has also worked with private-sector clients such as Air Canada, Bell Aliant, Kroger Foods, Maersk-Sealand, Pfizer, and Telekom Malaysia.
A frequent speaker/lecturer on topics of operational costing and performance reporting, Mike also serves on the Board of the Nova Scotia Chapter of the Financial Management Institute of Canada (FMI.ca), a Canadian not-for-profit volunteer association focused on knowledge sharing in all aspects of public sector financial management.
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